Welcome to Hicolumn Technologies Limited website (the "Site"). These terms & conditions ("Terms and Conditions") apply to the Site, and all of its divisions, affiliate operated Mobile App Internet sites and subsidiaries which reference these Terms and Conditions.
The Mobile App is owned and operated by Hicolumn Technologies Limited. For the purposes of this Terms and Condition, “Hicolumn” "we", "us" and "our" all refer Hicolumn Technologies Limited.
The Mobile App reserves the right, to change, modify, add, or remove portions of both the Terms and Conditions of Use at any time. Modifications will be effective when posted on the Mobile App with no other notice provided. Please check these Terms and Conditions frequently for updates. Your continued use of the Mobile App following the posting of changes to these Terms and Conditions constitutes your acceptance of those modifications.
You agree that if you are unsure of the meaning of any part of these Terms and Conditions or have any questions regarding the Terms and Conditions, you will not hesitate to contact us for interpretation. These Terms and Conditions fully govern the use of this website. No extrinsic evidence, whether oral or written, will be incorporated.
TERMS AND CONDITIONS OF USE OF THE MOBILE APP
Any information that you submit to the Mobile App and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Mobile App, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content.
You agree that the content of your Submission; particularly in relation to any goods and services sold and/or provided on the Mobile App shall not be illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
By completing an order or signing up, you agree to receive (i) emails associated with finalizing your order, which may contain relevant offers from third parties, and (ii) emails asking you to review Hicolumn and your purchase and (iii) promotional emails, SMS and push notifications from Hicolumn. You may unsubscribe from promotional emails via a link provided in each email. If you would like us to remove your personal information from our database, unsubscribe from emails and/or SMS, please email Customer Service email address by country.
Use of the Mobile App
Both parties agree that this Mobile App may only be used in accordance with these Terms and Conditions of Use. If you do not agree with the Terms and Conditions of Use or do not wish to be bound by them, you agree to refrain from using this Mobile App
These Terms and Conditions specifically prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this Mobile App, gathering or altering any underlying software code, infringing any intellectual property rights, reverse engineer, decompile, disassemble, or derive the source code of the Mobile App; abuse, harass, defame, or engage in behavior that is libelous, tortious, obscene, profane, or invasive of another’s privacy; use the Mobile App in violation of any applicable law, statute, ordinance or regulation or for unlawful purposes; gain or attempt to gain unpermitted access by any means to any Hicolumn application, network, or database. This list is non-exhaustive and similar actions are also strictly prohibited.
Any breach of these Terms and Conditions of Use shall result in the immediate revocation of the license granted in this paragraph without prior notice to you. Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to the Mobile App, and its contents and do so without prejudice to any available remedies at law or otherwise.
Certain services and related features that may be made available on the Mobile App may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Mobile App is solely responsible for keeping passwords and other account identifiers safe and secure.
The account owner is entirely responsible for all activities that occur under such password or account. Furthermore, you must notify us of any unauthorized use of your password or account. The Mobile App shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with the Use of the Mobile App.
During the registration process and creation of your account, you agree to receive promotional emails from the Mobile App. You can subsequently opt out of receiving such promotional e-mails by clicking on the unsubscribe link at the bottom of any promotional email.
Information Available on The Mobile App
You accept that the information contained in this Mobile App is provided or intended for information purposes only and that it is subject to change without notice. Although we take reasonable steps to ensure the accuracy of information and we believe the information to be reliable when posted, it should not be relied upon and it does not in any way constitute either a representation or a warranty or a guarantee.
Product representations expressed on this Mobile App are those of the Merchant and are not made by us. Hicolumn does not warrant that product descriptions or other content of any product sold by any Merchant or vendor on Mobile App is accurate, complete, reliable, current, or error-free. Where the product purchased from the Mobile App or Mobile App is not as described, your sole remedy shall be to return the product in an unused condition in accordance with our return policy. Submissions or opinions expressed on this Mobile App are those of the Merchant posting such content and may not reflect our opinions.
We make no representations as to the merchantability of any products listed on the Mobile App, and we hereby disclaim all warranties, whether express or implied, as to the merchantability and/or fitness of the products listed on the Mobile App for any particular purpose. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through the Mobile App. We understand that certain state laws do not allow limitations on implied warranties or limitation of certain damages, these disclaimers may therefore not apply where these laws are applicable.
Links and Third Party Mobile Apps
We may include links to third party Mobile Apps at any time. However, the existence of a link to another Mobile App should not be consider as an affiliation or a partnership with a third party or viewed as an endorsement of a particular Mobile App unless explicitly stated otherwise.
In the event the user follows a link to another Mobile App, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, products and services, available on third party Mobile Apps.
Creating a link to this Mobile App is strictly forbidden without our prior written consent. Furthermore, we reserve the right to revoke our consent without notice or justification.
Accessibility of The Mobile App
Our aim is to ensure accessibility to the Mobile App at all times, however we make no representation of that nature and reserves the right to close the Mobile App at any time and without notice. You accept that service interruption may occur in order to allow for Mobile App improvements, scheduled maintenance or may also be due to outside factors beyond our control.
System outages and maintenance
The Mobile App may be unavailable for scheduled maintenance and other reasons, including unplanned outages and other malfunctions. We are not responsible if the Mobile App are unavailable, or if you lose any data or information for any reason
Terms and Conditions of Sale
You confirm that you are at least 18 years of age or are accessing or visiting the Site under the supervision of a parent or legal guardian. You admit and agree that if you are unsure of the meaning of any part of the Terms and Conditions of Sale, you will not hesitate to contact us for clarification or interpretation prior to making a purchase.
These Terms and Conditions of Sale fully govern the sale of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.
Acceptance of Electronic Documents
You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Formation of Contract
Both parties agree that browsing the website and gathering information regarding the services provided by the seller does not constitute an offer to sell, but merely an invitation to treat. The parties accept that an offer is only made once you have selected the item you intend to purchase, chosen your preferred payment method, proceeded to the checkout and completed the checkout process.
Both parties agree that the acceptance of the offer is not made when the seller contacts you by phone or by email to confirm that the order has been placed online. Your offer is only accepted when we dispatch the product to you and inform you either by email or by phone of the dispatch of your ordered product. Before your order is confirmed, you may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time.
Payment and Pricing
We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.
Feel free to check our payments methods here.
All Merchants are charged 2.5% of the value of the transactions executed on the Mobile App. Accordingly, the equivalent amount for each transaction shall be deducted at the point of payment by the customer and as such, Merchants shall receive payment for their goods and/or services, net of the 2.5% transaction charge
This Site is only for delivery of products to customers within Nigeria. We make every effort to deliver goods within the estimated timescales set out on our Site; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.
You agree not to hold the seller liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Terms and Conditions of Sale if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.
Liability of Parties on the Hicolumn Stores and or Marketplace
We also operate a marketplace which is open for third-parties to sell their products on our website. None of the products listed on the Hicolumn Stores and or Marketplace are owned or sold by us, neither are we involved in the actual sale transaction between the buyers and sellers on the Hicolumn Stores and or Marketplace.
The buyer and seller agree that we would be held free from any liability in contract, pre-contract or other representations in tort, for all transactions conducted on the Hicolumn Stores and or Marketplace.
Our Return Policy is as contained in the document titled ‘Return Policy’ on our Site. Check it here.
The provisions below shall apply to the Terms and Conditions for Use and Terms and Conditions for Sale.
Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Mobile App, information content on the Mobile App and all the Mobile App design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by us or our licensors.
Any unauthorized use of the material and content of this Mobile App is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
You agree to grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable, and transferable right to use, exercise, commercialize, and exploit the copyright, publicity, trademark, and database rights with respect to your information. You also represent and warrant that: (i) you have all licenses, rights, consents, and permissions necessary to grant the rights set forth in these Terms to us; (ii) your information does not and will not infringe any third party's intellectual property rights, proprietary rights, privacy rights, confidentiality, rights of publicity or otherwise violate these Terms or applicable law; and (iii) we do not need to obtain any licenses, rights, consents, or permissions from, or make any payments to, any third party for any use of your information, or have any liability to a User or any other party as a result of our use or exploitation of your information.
Notice of Copyright Infringement
If you have any complaints or feedback with respect to the infringement of your copyright, kindly write to the following address: Hicolumn Technologies Limited, 2 Kudirat Abiola way, First bank bus stop, Oregun, Ikeja, Lagos
Where you observe or believe that your intellectual property has been infringed upon on our Mobile App, please notify us by email it to (insert physical address and email address for copyright complaints). We expeditiously respond to all concerns regarding copyright infringements.
We request that you provide the following information along with your complaint:
HICOLUMN HAS NO FIDUCIARY DUTY TO ANY USER. THE USER INFORMATION, AND ANY OTHER MATERIALS MADE AVAILABLE OR THROUGH THE USE OF THE MOBILE APP OR MOBILE APP ARE PROVIDED “AS IS,” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND. HICOLUMN MAKES COMMERCIALLY REASONABLE EFFORTS TO ENSURE THAT ALL MATERIAL, INFORMATION, AND DATA ON THE MOBILE APP AND MOBILE APP ARE ACCURATE AND RELIABLE. HICOLUMN DOES NOT GUARANTEE THE QUALITY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF THE MOBILE APP AND MOBILE APP. HICOLUMN DOES NOT WARRANT THAT THE MOBILE APP OR MOBILE APP WILL BE UNINTERRUPTED OR ERROR-FREE, THAT ANY DEFECTS IN THE MOBILE APP AND/OR MOBILE APP WILL BE CORRECTED, OR THAT THE MOBILE APP OR THE SERVERS THAT MAKE THE MOBILE APP AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS. HICOLUMN IS NOT RESPONSIBLE FOR ANY TYPOGRAPHICAL ERRORS ON THE MOBILE APP OR MOBILE APP.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HICOLUMN EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE MOBILE APP AND MOBILE APP, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF MERCHANTABILITY OF PRODUCTS SOLD ON THE MOBILE APP OR MOBILE APP, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ALL WARRANTIES ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE OR USAGE OF TRADE, AND ALL WARRANTIES REGARDING AVAILABILITY, QUALITY, ACCURACY, AND COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS. HICOLUMN HAS NO RESPONSIBILITY FOR THE TIMELINESS, DELETION, MISDELIVERY, OR FAILURE TO STORE ANY USER COMMUNICATION OR INFORMATION. HICOLUMN WILL HAVE NO LIABILITY FOR ANY CLAIM BY ANY FEDERAL OR STATE TAX AUTHORITY WITH RESPECT TO THE CHARACTERIZATION BY YOU OR ANY USER ON EACH OF THE APPLICABLE FEDERAL AND STATE TAX RETURNS.
USE OF THE MOBILE APP AND/OR THE MOBILE APP IS AT YOUR SOLE RISK. YOU ALONE ARE RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER OR MOBILE HARDWARE, SOFTWARE, SYSTEMS, AND NETWORKS, ANY LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY INFORMATION FROM THE MOBILE APP, AND FOR ANY OTHER DAMAGE THAT MAY BE INCURRED. WE MAKE NO REPRESENTATION THAT THE PLATFORMS ARE APPROPRIATE OR AVAILABLE FOR USE IN LOCATIONS OTHER THAN NIGERIA. IF YOU CHOOSE TO ACCESS THE MOBILE APP FROM LOCATIONS OTHER THAN NIGERIA, YOU DO SO AT YOUR OWN RISK AND YOU ARE RESPONSIBLE FOR COMPLYING WITH APPLICABLE LAWS AND REGULATIONS. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM HICOLUMN OR IN ANY MANNER FROM THE MOBILE APP CREATES ANY WARRANTY.
Limitation on Liability
YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP ACCESSING AND USING THE MOBILE APP. WITHOUT LIMITING THE FOREGOING, IN NO EVENT WILL HICOLUMN’S LIABILITY TO YOU EXCEED N1,000, EVEN IF THIS REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
Applicable Law and Jurisdiction
These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Subject to the Arbitration section below, each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.
Performance of any duty or obligation hereunder by either party may be excused (until the cessation of the force majeure event) if prevented by acts of God, information providers or other service providers, public enemy, war, terrorism, any accident, explosion, fire, any epidemic or pandemic whether global or local. storm, earthquake, flood, strike, computer outage or virus, telecommunications failure or any other circumstance or event beyond a party’s reasonable control
In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions.
Upon any termination of this Agreement, you shall immediately cease all access to and use of the Mobile App and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Mobile App in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Mobile App shall not be liable to you or to any other person as a result of any such suspension or termination.
If you are dissatisfied with the Mobile App or with any terms, conditions, rules, policies, guidelines, or practices of Hicolumn Technologies Limited in operating the Mobile App, your sole and exclusive remedy is to discontinue using the Mobile App.
Any controversy, claim or dispute arising out of or relating to these Terms and Conditions of Use will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Nigeria in English and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party. Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforceability of any other section listed in this document.
You agree and admit that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Assigning or sub-contracting any of your rights or obligations under these Terms and Conditions of Use to any third party is prohibited unless agreed upon in writing by the seller.
We reserve the right to assign, transfer or sub-contract the benefit of the whole or part of any rights or obligations under these Terms and Conditions of Use to any third party.